694

Learners supported

177

Active volunteer tutors from all over the UK

587

Referrals received

2025/2026 LEAH Learners

learner survey findings:
  • 96% said our lessons helped them feel more confident
  • 94% said our lessons helped them feel happier and healthier
  • 85% said our lessons helped them feel less lonely
  • 87% said our lessons helped them have more confidence online
  • 88% said our lessons had improved their speaking skills
  • 90% said our lessons had improved their listening skills
  • 80% said our lessons had improved their reading skills
  • 73% said our lessons had improved their writing skills

The top 5 areas where learners said LEAH has helped them in their everyday life:

  • Doing more things by themselves
  • Going shopping
  • Making friends
  • Talking to their GP
  • Using public transport

Many of our learners are in more vulnerable situations, living more complex lives than ever before, requiring additional support.

  • 129 of our learners lived in temporary accommodation
  • 115 learners reported having a mental health condition
  • 38 learners reported being trafficked or victims of modern slavery

 

Our learners said

“From my perspective, I really enjoy it. You are so kind and make it easy for all the learners to communicate. Your support and activities are amazing. Honestly, I’m glad to have met such a wonderful group of people.”

“The teachers are kind, give us lots of praise, and are very considerate, for which I am very grateful. I want to continue taking the classes. It was also nice to meet and talk with other people online. Thank you.”

“The work you are doing is very good for people like me, who graduated with a degree in my home country but lost confidence in speaking English and getting around in this country. Please keep it up.”

“This is a very informative course for foreigners to get to know the local services and support. I am lucky to have this opportunity.”

“I have learnt the call 111 is for some urgent medical issue in the class, and I used the 111 call to get medical treatment in pharmacy for my kid who was suffering the red rash problem at that time. If I have not participate this class of 111 introduction, I would never know I can access the medical service so quickly and fast, I probably will book GP appointment with many days delay, or go to hospital waiting for more than half day. Thanks to the teacher and LEAH course.”

 

2025/2026 LEAH Volunteers

volunteer survey findings:
  • 94% scored LEAH 8 and above (on a 10 point scale) when asked ‘How likely are you to recommend volunteering with LEAH to others?’
  • 95% of volunteers felt they were either ‘very well’ or ‘well’ supported by LEAH
  • 80% of volunteers have been with LEAH for over a year, showing strong retention and commitment.

 

The top 5 things volunteers say they have gained from volunteering:

  • A greater sense of personal wellbeing
  • A greater sense of involvement in their local community
  • A greater awareness of challenges facing different groups in the community
  • Increased confidence
  • Satisfaction knowing they are helping someone

Our volunteers come from a diverse range of backgrounds: – 

  • 56% of our volunteers are from backgrounds that are non white British
  • 46 volunteers do not speak English as their main language
  • 67 volunteers speak more than one language

 

Our volunteers said

“The clients we teach are so appreciative of what we do. To see them transform from a non-English speaker to someone who is able to integrate within their community with confidence brings immense pleasure and is very rewarding.”

“My student has two small children and very little time for herself. I think our lessons help her to see that there is a future for her as her own person in this country, not just as a wife and mother.”

“Being able to support my community in this way makes me feel valued – it is such a good mood booster.”

“Volunteering has affected me immensely on a personal level, bringing me a sense of achievement and making me more aware of other women’s life experiences and challenges.”

“The teaching gives me a sense of purpose which is important to me now that I’ve retired. I’ve learnt new skills and expanded my social network.”

“Being a tutor has given me more confidence and opened my eyes to other worlds.”

2025/2026 LEAH Referrers

Our referrers said

Being able to access LEAH classes means that clients who cannot access mainstream education for various reasons have an opportunity to learn. Many of the clients I support struggle the most with their confidence, and learning with LEAH enables them to grow and flourish.

My client has improved her English significantly – and she enjoys the interaction with the tutor, which has had an improvement on her wellbeing. She is very appreciative of the opportunity.

Some of [my clients] have found confidence again and gone to a college to learn more formally but they wouldn’t have been able to do that without starting with LEAH first.

Clients engage better with the job centre, feel more confident communicating with their work coach and other people. Most clients gain the skills they need to get into work and improve their lives very significantly.

Theory of Change

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