Who do you accept referrals from?
We accept referrals from:
health and social care professionals
government and educational organisations
other charities
We do not accept referrals from:
family members and friends
self-referrals
learners who have already received 12 months of LEAH support
Locations
You can refer someone who meets our eligibility criteria, if they live in the boroughs of:
Kingston
Richmond
Hounslow
and across London if a person has experienced domestic violence or has been trafficked.
In-Person Lessons
We can only provide in-person support to learners who live in the boroughs of:
Kingston
Richmond
Hounslow
Online Lessons
All other classes will take place over Zoom, so out of borough learners will need an email address and access to a digital device.
Who is eligible for our free service?
Residents of Kingston, Hounslow and Richmond who need help with their English, and who:
are victims of domestic violence or human trafficking.
have a young child/children at home with additional needs.
have physical and/or mental health needs.
or, are carers who cannot leave their home.
What happens when I refer someone?
We will send you and the person you have referred an email confirming that we have received the request for support.
One of our LEAH coordinators will contact the learner to arrange an initial assessment. This is to help us design the best support for the learner in terms of their English language and additional needs.
It is very important that the learner attends the initial assessment at the agreed time. We are unable to support learners who fail to attend and they will be removed from our waiting list.
1:1 Lessons
We are able to support 1:1 learners for a maximum of 1 year. This is usually for around 48 weeks a year depending on school holidays and learner and tutor availability.
When the learner has been assessed, the coordinator will identify a suitable volunteer tutor and arrange an introductory meeting with the learner. We will agree the day and time of the lessons.
The volunteer tutor will support the learner to improve their English, feel more confident, and become more independent. Classes take place weekly,. and are up to one hour long.
After six months of support, we review whether the learner believes they have achieved their support goals, or an additional six months of support is appropriate.
At the end of the support period, we discuss next steps with the learner. This may include joining a local class or activity group, joining an online LEAH class, going to college, volunteering or moving towards finding a job.
Group Lessons
We are able to support group learners for a maximum of 1 year.
When the learner has been assessed, we will invite them to join one of our online or in person community classes.
The class tutor will support the learner to improve their English, feel more confident, and become more independent. We have three terms a year in line with school dates including half-term breaks. Each term lasts around 10-11 weeks. Classes are up to 1 hour 15 minutes a week.
At the end of support period, we discuss next steps with the learner. This may include joining a local class or activity group, going to college, volunteering or moving towards finding a job.
