371

Learners supported

140

Active volunteer tutors from all over the UK

303

Referrals received

2024/2025 LEAH Learners

2023/2024 learner survey findings:
  • 86% said lessons with LEAH had improved their listening skills
  • 83% said lessons with LEAH had improved their speaking skills
  • 81% said lessons with LEAH had improved their reading skills
  • 66% said lessons with LEAH had improved their writing skills
  • 88% said lessons helped them feel more confident
  • 84% said lessons helped them feel happier and healthier
  • 79% said lessons helped them feel less lonely
  • 78% said lessons helped them have more confidence online

The top 3 areas learners said LEAH has helped them in their everyday life:

  • Going shopping
  • Doing more things alone
  • Talking to their GP

Learners are in more vulnerable situations, living more complex lives than ever before, requiring additional support.

  • 21% increase in learners who live in temporary accommodation
  • 43 learners reported being trafficked or victims of modern slavery – nearly double last year’s figure
  • 85 learners reported a mental health condition – a 47% increase from last year

Our learners said

“Taking LEAH’s lessons has made my life in England easier and has helped me feel happier.”

“When I started living in the UK, I couldn’t speak English. I was afraid to talk to people. But when I started learning English at LEAH, I could have confidence.”

“I arrived this course when I was living in a hotel as an asylum seeker, and all staff were very welcoming and helpful. I went to a trip to the museum and it was really lovely.”

2024/2025 LEAH Volunteers

2023/2024 volunteer survey findings:
  • 92% scored LEAH 7 and above (on a 10 point scale) when asked ‘How likely are you to recommend volunteering with LEAH to others?’
  • 92% of volunteers felt they were either ‘very well’ or ‘well’ supported by LEAH
  • 79% of volunteers attended LEAH training events or get togethers

The top 5 things volunteers say they have gained from volunteering:

  • Enjoyed meeting new people
  • Greater awareness of the challenges facing different groups in the community
  • Learnt about a new culture, customs, or religion through their student
  • Learnt a new skill
  • Greater sense of involvement in their local community   

Our volunteers come from a diverse range of backgrounds:

  • 64% of our volunteers are from backgrounds that are non white British
  • 38 volunteers do not speak English as their main language
  • 71 volunteers speak more than one language

Our volunteers said

“Enabling learners to communicate in English is rewarding as it makes such a difference to individuals and families.”

“I’ve enjoyed the challenge of getting to know my students and trying to customise learning for their needs.”

“I think the interaction is the brightest spot of my student’s week. It fills a need for connection beyond just learning English. The student has told me she meets with lots of people that support her, but the purpose of those meetings is always something unpleasant, like navigating the asylum system, or getting trauma therapy. Whereas learning English provides a fun and needed relief from all those other emotionally taxing interactions.”

2024/2025 LEAH Referrals

Our referrers said

“The ESOL lessons for my clients have really helped them to build their confidence, it’s given them the ability to ask for more and help better communicate their needs.”

“I have worked in my role for 3 years and I would say every individual I have referred has nothing but positives to report back to me about LEAH and specifically their tutor; their only complaint is that they wished they had more time each week with their tutor. It has also been helpful to those that cannot enrol in tradition ESOL courses due to health issues or childcare.”

Theory of Change

Download